Contacting Halton Housing Over Christmas

Please be aware that the Halton Housing Offices close from 1.00pm on Friday 23rd December 2017 and re-open on Tuesday 2nd January 2018.

All requests or reports made via the mobile App or this web portal will be processed when we fully open on the 2nd January 2018.

If you have an emergency repair, such as an uncontrollable leak, total loss of power or if you have a carbon monoxide alarm activation, please contact our Customer Service team on the number below.

From a landline or mobile dial: 0303 333 0101

Please Note: All calls to this number will be charged at your normal local rate whether you are calling from a landline or a mobile phone dependant on your telephone provider package.

My Account Essential Maintenance

We are currently performing some essential server maintenance. The My Account customer web portal will be unavailable from Friday 11th May after 4pm until Saturday 12th .

We appologise for any inconvenience that this may cause.